How technology is rewriting the meaning of belonging at work

Employee experience in recent years has been fundamentally redefined. Workplaces are judged by productivity and most importantly whether employees feel supported, respected, and genuinely connected. Workplace technology has become central to this shift. Last year 75% of knowledge workers used AI, and 92% of businesses plan to increase their AI investments this year. These numbers reflect confidence that technology can be used to make work more efficient, inclusive, flexible, and human.

Technology is a powerful tool to enable human ingenuity.

From benefits to inclusive ecosystems

What were once “Employee Benefits” are now evolving into ecosystems of care. Employee benefits are being reshaped to support the full spectrum of human needs, from mental health, caregiving, neurodiversity, flexible leave, to financial well-being. By 2026, half of digital workforce leaders are expected to implement a digital employee experience strategy, up from just 30% in 2024. This shift signals a move away from generic ...