How Tata Realty & Infrastructure is rewiring real estate through AI, Digital Twins, and data-led sustainability

India’s real estate sector is in the middle of a structural technology reset. Cloud-native ERP, AI-led customer journeys, IoT-driven energy optimization, and digital twins are no longer experimental ideas — they are fast becoming operating necessities. At Tata Realty & Infrastructure Ltd. (TRIL), that shift began with a deliberate decision in 2020 to rebuild the enterprise from the core outward.

“Our true digital transformation journey started in 2020,” says Girish Hadkar, Chief Information and Digital Officer, Tata Realty & Infrastructure solutions with a clear aim of transforming the way we work — driving efficiency, transparency, and better customer outcomes.”

What distinguishes TRIL’s approach is not isolated pilots, but a tightly integrated digital ecosystem that connects ERP, CRM, analytics, AI, IoT, construction systems, and sustainability platforms into a unified architecture.

Building the Digital Core: ERP, CRM and a Unified Data Backbone
For TRIL, transformation began with the fundamentals ...