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How OpenAI is reworking ChatGPT after landmark wrongful death lawsuit


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ZDNET's key takeaways 

  • OpenAI is giving ChatGPT new safeguards. 
  • A teen recently used ChatGPT to learn how to take his life. 
  • OpenAI may add further parental controls for young users.

ChatGPT doesn't have a good track record of intervening when a user is in emotional distress, but several updates from OpenAI aim to change that. 

The company is building on how its chatbot responds to distressed users by strengthening safeguards, updating how and what content is blocked, expanding intervention, localizing emergency resources, and bringing a parent into the conversation when needed, the company announced this week. In the future, a guardian might even be able to see how their kid is using the chatbot.   

Also: Patients trust AI's medical advice over doctors - even when it's wrong, study finds

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