How logistics is moving from insights to intelligence

By Dr. Mukesh Gandhi, Founder & CEO, Creative Synergies Group

2025 proved to be a decisive year for logistics digitisation as companies shifted from dashboards and static reports to real-time event-driven intelligence. The sector faced heightened volatility driven by fuel prices disruptions and compliance pressures which pushed leaders to seek faster predictive decision-making.

As logistics enters 2026, the focus will move toward breaking silos and adopting cloud-native ecosystems that support continuous foresight instead of reactive analytics.

2025: The Shift from Reporting to Real-Time Intelligence
Real-time visibility became non-negotiable in 2025 as live tracking IoT-enabled fleets and telematics gave companies and customers end-to-end transparency. This marked a clear break from retrospective reporting and signalled the rise of always-on intelligence across logistics networks.

Event-driven analytics began to replace static dashboards as systems reacted instantly to delays bottlenecks and anomalies through alerts automated routing and stronger exception management. The industry ...