How DoorDash scaled without a costly ERP overhaul

Presented by NetSuite

Most companies racing from startup to an industry leader face a choice: limp along with scrappy early systems or endure a costly platform migration.

DoorDash did neither. The local-commerce giant scaled from its 2013 founding through IPO and global expansion — acquiring the Helsiniki-based technology company Wolt in 2022 and UK-based Deliveroo in 2025 — while keeping its original Oracle NetSuite business system. Today, it serves over 50 million consumers in more than 40 countries.*

Chief Accounting Officer Gordon Lee says the secret is building a scalable ecosystem that allows teams to use tools that work best for them.

Choosing flexibility over uniformity

When DoorDash selected NetSuite as its corporate financial control center, it wasn't looking for a system to enforce uniformity. It sought a scalable platform that could connect all its systems, from ERP, CRM, HR, sourcing, and more.

"Our philosophy has been to create a platform ...