How can the telecom industry unlock AI’s potential?

Communication Service Providers (CSPs) are constantly striving to achieve and maintain network excellence, a constantly evolving challenge as operators must both continue to roll-out the latest technology while also tackling difficult-to-solve connectivity issues in built-up areas and support rural communities.

This task has changed dramatically as customer demands across all areas have evolved in the last decade, with fast, personalized, seamless, and always-on experiences becoming the norm, rather than a luxury.

The keys to unlocking both network excellence and evolving customer demands come from the implementation of various forms of artificial intelligence (AI).

For the telecoms industry the technology is still in its early stages of being deployed and its full potential is yet to be realized, however we can ...