How AutoScout24 built a Bot Factory to standardize AI agent development with Amazon Bedrock

AutoScout24 is Europe’s leading automotive marketplace platform that connects buyers and sellers of new and used cars, motorcycles, and commercial vehicles across several European countries. Their long-term vision is to build a Bot Factory, a centralized framework for creating and deploying artificial intelligence (AI) agents that can perform tasks and make decisions within workflows, to significantly improve operational efficiency across their organization.

From disparate experiments to a standardized framework

As generative AI agents (systems that can reason, plan, and act) become more powerful, the opportunity to improve internal productivity for AutoScout24 was clear. This led to various engineering teams experimenting with the technology. As AI innovation accelerated across AutoScout24, they recognized an opportunity to pioneer a standardized approach for AI development. While AutoScout24 had successfully experimented with various tools and frameworks on Amazon Web Services (AWS), they envisioned creating a unified, enterprise-grade framework that could enable faster innovation. Their ...