How Amazon uses AI agents to support compliance screening of billions of transactions per day

At Amazon, we screen customers and transactions across our global business and its subsidiaries to comply with sanctions and other global laws. Failure to comply with these laws can result in severe financial penalties and reputational harm. Amazon’s Compliance team has developed an AI-driven screening and investigations system that has transformed Amazon’s compliance processes into an industry-leading solution: Amazon Compliance Screening, which screens approximately 2 billion transactions daily across 160+ businesses globally to prevent prohibited transactions. We enforce sanctions lists from multiple jurisdictions, including but not limited to the Office of Foreign Assets Control (OFAC’s) – Specially Designated Nationals and Blocked Persons List (SDN list) and the UK’s Her Majesty Treasury list (HMT list). Sanctions enforcement continues to intensify, with US regulators alone imposing $2 billion in penalties since 2023. Managing compliance at this scale requires thousands of human experts to review flagged transactions and conduct investigations ...