Honeywell unveils AI-enabled smart shopping platform with Google Cloud to personalise in-store retail experiences

Honeywell has launched a new AI-enabled Smart Shopping Platform aimed at personalising and simplifying in-store shopping, as brick-and-mortar retailers look to replicate the convenience and intelligence of e-commerce within physical stores. The solution has been developed in collaboration with Google Cloud and 66degrees.

Announced in Mumbai, the platform leverages Google’s Gemini models and Google Cloud’s Vertex AI to help shoppers locate products quickly, compare alternatives and receive relevant substitutions when items are out of stock. According to Honeywell, the goal is to reduce friction in physical retail environments while enabling retailers to deploy advanced AI capabilities without building in-house AI teams.

Bridging digital intelligence with physical retail

The Smart Shopping Platform is a cloud-based solution designed to connect a retailer’s digital product and inventory data with the physical store layout. Built on Honeywell’s Mobility Edge hardware and software platform, the system delivers personalised ...