HCLTech partners with The Magnum Ice Cream Company to modernise digital foundation

HCLTech has entered into a multi-year partnership with The Magnum Ice Cream Company (TMICC) to design, build and manage a future-ready IT infrastructure, as the ice cream major advances its journey as an independent listed company.

The partnership will see HCLTech deploy its AI Force platform to embed artificial intelligence across TMICC’s digital infrastructure over the coming years. The engagement is aimed at creating a scalable, resilient and autonomous IT environment that supports the company’s global operations.

As part of the collaboration, HCLTech will integrate predictive analytics, enhance business process observability and focus on user experience as a core element of TMICC’s operating model. A key objective of the engagement is to help TMICC evolve from traditional AIOps toward a NoOps operating model, enabling zero-touch automation and agentic solutions for fully autonomous IT operations.

Mark O’Brien, Chief Technology Officer at The Magnum Ice ...