GPT-5 is friendlier now - but not everyone likes it. Here's why

• OpenAI has made GPT-5 warmer and friendlier.
• Many users say they don't want a friendlier ChatGPT.
• Challenge lies in finding a balance between simplicity and choice.

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Looking for a kinder, gentler AI model? Then you might like the latest flavor of GPT-5. Other people, though, not so much. On Friday, OpenAI announced an update to its latest AI model designed to improve its personality and quell its critics.

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"We're making GPT-5 warmer and friendlier based on feedback that it felt too formal before," OpenAI said on X. "Changes are subtle, but ChatGPT should feel more approachable now. You'll notice small, genuine touches like 'Good question' or 'Great start ...