Getting your Android phone repaired? Turn on this setting first - and lock down your data

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ZDNET's key takeaways

• Android includes a special mode specifically for repairs.
• This mode is available for Pixel and Samsung phones.
• Your phone must be running at least Android 14.

Over the weekend, something fascinating happened -- and not in a good way.

It occurred on Saturday, when I learned the March security fix had been released. I quickly checked for an update and, lo and behold, it was ready to be applied. I'm always excited when it's update time for Android.

This time, I should have been hesitant.

Also: How to restart your Android phone without using the power button: 2 easy ways

After the update was downloaded, I restarted my phone so it could be applied. When the phone finally rebooted, disaster struck. Android couldn't recognize my SIM. No matter what I ...