Generative AI is redefining the purpose of HCM platforms

With generative AI, HR technology is undergoing a fundamental shift and moving beyond administrative automation towards strategic workforce intelligence. For CIOs and CHROs, this transition is prompting a re-evaluation of what human capital management (HCM) platforms are expected to deliver in an AI-driven enterprise.

In an exclusive interaction with Express Computer, Yvette Cameron, Senior Vice President of Global HCM Product Strategy at Oracle, discusses how AI is changing the role of HR systems, the rise of verifiable skills data, and the governance frameworks organisations must build to ensure trust and transparency in workforce decisions.

From record systems to outcome-driven intelligence

The expectations placed on HCM platforms are evolving rapidly. “Traditional HR systems historically focus on recording transactions, payroll cycles, performance reviews, or workforce administration, after events occur. Today, enterprises expect these platforms to become systems of outcomes,” says Cameron.

She observes that CIOs and CHROs increasingly look ...