Generali Central Life Insurance launches ‘Digital Smart Manager’

Generali Central Life Insurance recently announced the launch of its breakthrough Digital Smart Manager (DSM), an AI-powered sales enablement platform designed to redefine how frontline teams engage with customers and deliver need-based insurance solutions. The platform marks a major milestone in Generali’s commitment to simplifying insurance and ensuring customers clearly understand product benefits through transparent, data-backed conversations.

Equipped with advanced tools such as Human Life Value, Child Education Planning, Retirement and Portfolio Analysis calculators, DSM enables sales teams to conduct holistic financial assessments and recommend solutions that genuinely align with customer life goals.

At its core, DSM brings together smart digital tools and the expertise of our sales teams to make every customer interaction more effective and meaningful. The platform provides dynamic, personalised benefit illustrations, instant product clarifications, competitor comparisons, and ready-made sales scripts making complex insurance concepts simple, visual, and engaging. The voice analytics feature (with customer consent ...