GCC talent crunch in India pushes leaders to rethink communication and employer branding

India’s GCC ecosystem is entering its most competitive phase yet. A new whitepaper released by SPAG FINN Partners, The Road Ahead for GCCs in India: The Glocal Approach, shows that India’s GCC landscape is being reshaped by rising attrition, aggressive GCC-to-GCC hiring, premium salary spikes for AI/ML skills, and an expanding innovation mandate. The report combines data and leadership insights from prominent GCC leaders across sectors.

India hosts over 1,700 GCCs and 2,975 centres, generating USD 64.9 billion and employing 1.9 million people, with revenues projected to hit USD 100 billion by 2030. Despite rising global competition, India’s scale and maturity remain unmatched: its GCC ecosystem dwarfs Mexico’s USD 5.29 billion market and outpaces the early-stage hubs in Vietnam and the Philippines. With 5.4 million tech professionals and a 92 percent AI adoption rate, India continues ...