From routes to reliability: Inside the tech-led reinvention of the urban commute in 2026

As Indian cities grow denser and workdays grow more complex, the daily commute is no longer just about getting from point A to point B.

“The commute is becoming a product in itself — one where predictability, comfort, and reliability matter as much as speed,” says Ankit Agrawal, Co-founder & CTO, Cityflo. In 2025, technology-led mobility platforms began redefining what commuters expect from intra-city travel — predictability over price, comfort over chaos, and reliability as a core product.

For Cityflo, this shift marks a decisive transition: from operating fixed bus routes to orchestrating a demand-responsive, data-driven mobility network. Speaking in a year-ender conversation, Ankit Agrawal, Co-founder & CTO, Cityflo, explains how technology, data, and AI are shaping the future of urban commuting in 2026 and beyond.

The rise of the predictable commute

Technology is steadily moving intra-city commuting away from rigid schedules toward dynamic, real-time experiences. Features such as ...