From monitoring blind spots to autonomous action: Rethinking observability in an Agentic AI world

As more Indian companies adopt AI-supported observability, they are starting to achieve system reliability that traditional monitoring setups can't match.

As companies speed up their use of AI and move toward more complex digital environments, reliable systems have become essential for business. In this interview, Rob Newell, Senior Vice President and General Manager for Asia Pacific and Japan at New Relic, explains why outages are happening more often despite better technology. He discusses how incidents like the Cloudflare outage show the widespread impact of downtime and why observability supported by AI is shifting from reactive monitoring to autonomous action. He also highlights how Indian organisations can gear up for a time when visibility, speed, and trust are key competitive advantages.

Why are outages increasing despite stronger tech stacks?

Businesses today are quickly moving into a new phase of AI adoption by deploying Agentic AI systems to ...