From assistance to autonomy: How agentic AI is redefining enterprises

Presented by EdgeVerve

Artificial intelligence (AI) has long promised to change the way enterprises operate. For years, the focus was on assistants, systems that could surface information, summarize documents, or streamline repetitive tasks. While valuable, these technological assistants were reactive: they waited for human prompts and provided limited support within narrow boundaries.

Today, a new chapter is unfolding. Agentic AI, whose systems are capable of autonomous decision-making and multi-step orchestration, represents a significant evolution. These systems don’t just assist, they act. They evaluate context, weigh outcomes and autonomously initiate actions, orchestrating complex workflows across functions. They adapt dynamically and collaborate with other agents in ways that are beginning to reshape enterprise operations at large.

For leaders, this shift carries both opportunity and responsibility. The potential is immense, but so are the governance, trust and design challenges that come with giving AI systems greater autonomy. Enterprises must be able to ...