For AI to work in housing finance, it has to be accurate, explainable and empathetic: Kalyan Josyula, Co-Founder & CTO, BASIC Home Loan

India’s housing finance ecosystem is undergoing a profound transformation, driven by artificial intelligence, cloud-native platforms and data-led decision-making. BASIC Home Loan sits at the centre of this shift, having built its digital foundation well before AI entered the mainstream of lending conversations.

In an exclusive interaction with Express Computer, Kalyan Josyula, co-founder and CTO of BASIC Home Loan, outlines how  their early technology choices, like microservices architecture, cloud-native scalability and security-by-design, created the backbone for HOM-i, India’s first AI-powered home loan assistant platform. Designed to address long-standing inefficiencies such as fragmented processes, manual verification and low transparency, HOM-i introduces intelligence across eligibility assessment, document verification, lender matching and borrower engagement.

BASIC Home Loan has been focused on digitising India’s home loan ecosystem. From a CTO’s perspective, what were the foundational technology principles that guided the design, scalability, and reliability of your mortgage platform ...