Exclusive Interview with Krishna Sai CTO of SolarWinds on AI by Design & the Future of Enterprise IT

Exclusive Conversation with Krishna Sai, CTO at SolarWinds, shares his vision on how AI by Design, agentic AI, and observability are transforming IT operations globally. From building resilient, AI-native infrastructures to fostering responsible innovation, he reveals what’s next for ITSM and enterprise resilience.

IT Voice- With over two decades of leadership across Atlassian, Groupon, and Polycom, what key experiences shaped your leadership philosophy as CTO at SolarWinds?

Krishna Sai- I’ve always believed that technology should serve people. Whether it’s building startups or leading global teams, I focus on solving real problems with empathy and adaptability. That mindset was shaped early on—watching my brother help build India’s space program and working in research labs where I was pushed into the deep end and told to swim.

IT Voice- How has the role of a CTO evolved in enterprise infrastructure from your early days to your current ...