eScan Enterprise DLP Introduces Industry-First Data Control for WhatsApp & Messaging Applications

eScan (MicroWorld Technologies Inc.) announced a breakthrough industry-first capability in its Enterprise Data Loss Prevention (DLP) solution: bi-directional clipboard and drag-drop control for messaging applications. This innovation addresses a critical gap in enterprise security by enabling organisations to prevent sensitive data from leaving the organisation through platforms like WhatsApp and Viber, while simultaneously allowing employees to receive and process information from external contacts through these same channels.

The feature emerged from a real-world challenge faced by a lead-generation company whose inside sales representatives handle hundreds of customer leads daily. While the company needed to prevent employees from sharing proprietary lead information via WhatsApp, completely blocking copy-paste functionality would have crippled productivity, as sales teams regularly receive leads from external partners through the same platform.

“We were stuck between security and productivity,” said the CIO of the lead-generation firm that piloted the solution. “Our sales teams need WhatsApp to do their ...