Enterprise hits and misses - the digitally exhausted workplace needs new metrics, and AWS re:Invent closes out the event season

The digitally exhausted workplace - and what to do about it

In Is your workforce digitally exhausted? Here's what you can do about it as a boss!, Cath continues her series on a pressing workplace issue. Check this blistering quote from the Chief Executive of Twello:

High-performing people leave first. They have options and recognize the system is unsustainable. Institutional knowledge walks out the door. Decision quality degrades because exhausted brains make riskier, more impulsive choices. Innovation tanks because deep thinking requires cognitive stability you don't have when you're fragmented. And healthcare costs spike—digital exhaustion looks a lot like burnout on the medical side, but it's a system design problem, not an individual resilience problem.

What to do about it? Of all the tips Cath breaks out, this is my fave: redefine workplace metrics into outcomes:

Performance metrics shape digital behavior. As a result, by shifting ...