Enterprise hits and misses - the CES hype rollercoaster is robotic, and enterprises get a progress report on AI fluency

The question I posed to them was this: HR has long protested its lack of a seat at the top table in terms of shaping business strategy. Agentic AI looks like a case of being careful what you wish for as it should free up resource to allow HR to do more outside of the mundane day job. But, I asked, is HR ready to meet and make the most of this opportunity?

With the release of Salesforce's AI Fluency playbook (free sign up required), it's time to revisit these questions - and the fresh takes are interesting. Stuart:

To date, Salesforce has spoken mostly about its ‘four Rs’ approach to agentic adoption - re-design, re-deploy, re-skill and re-balance. Today it launches its AI Fluency Playbook, which according to the pitch blah blah is: 'A practical guide for businesses to prepare their workforce to confidently collaborate with AI to give ...