Enterprise hits and misses - CIOs contrast AI results versus reality, while the Block 'AI washing' debate erupts

The markets want to argue about AI versus SaaS distruptions, but things are different on the ground. For customers, AI adoption versus ROI is poised to be the hot enterprise conversation of the year.

If you haven't tracked the data from the diginomica network on this topic, now is the time. Recently, we published insights from direct conversations with 35 CIOs and CTOs, who collectively oversee billions in technology spend (you can see the data highlights, and sign up for the full free report).

The top finding? The continued disconnect between AI hype and implementation reality. This maps with my own stump speech: vendors are getting ahead of customers on AI sophistication; that gap puts projects in peril. On the event trail, customers routinely tell me: "I liked what I heard, but I don't know how to get there." But what did the diginomica network findings say?

The ...