Enterprise giants Atlassian, Intuit, and AWS are planning for a world where agents call the APIs

This dawning age of agentic AI requires a total rethink on how we build software. Current enterprise APIs were built for human use; the APIs of the future will be multi-model, native interfaces. 

“We need to build the kind of APIs that will work well with agents, because agents are the ones that are now going to interact with APIs, not humans,” Merrin Kurien, principal engineer and AI platform architect at Intuit, said during the Women in AI breakfast at this year’s VB Transform. 

Kurien had a dynamic discussion on the present and future of AI agents with fellow AI practitioners Mai-Lan Tomsen Bukovec, engineering and product leader for storage and compute services at AWS, and Tiffany To, SVP of product for platform and enterprise at Atlassian.

“I would like to think five years from now, agents will be mainstream,” said Kurien. “A lot of ...