Downtime caused historic issues in 2025 - but who lost out most?

• AWS outage on October 20 disrupted global services, impacting 17M users for over 15 hours
• PlayStation Network outage on February 7 locked 3.9M gamers out for 24+ hours
• Cloudflare, Vodafone, and regional telecoms also suffered major disruptions, hitting US, Canada, Europe hardest

For many people, 2025 will be remembered by - downtime. Some of the largest, most disruptive incidents happened this year, affecting revenue and customer trust, for countless businesses.

To wrap up the year, technology company Ookla published a new report, summarizing key events that happened this year, and their effects on the wider market.

As per the report, the biggest loser was the internet infrastructure itself. The single most disruptive incident of the year was an Amazon Web Service outage that happened on October 20. This one triggered more than 17 million user reports worldwide and lasted for more than 15 hours.