Classic Outlook's Quick Steps trip over Microsoft bug

If you're using Quick Steps in Microsoft Outlook and wondering why they're grayed out, a bug introduced in version 2512 is the culprit.

Classic Outlook is approaching the twilight years of its prodigiously long life, but users can still fall victim to productivity-killing bugs – in this case, a problem with Quick Steps.

Quick Steps automates common or repetitive tasks in Outlook. Always have to move a bunch of messages to a specific folder? Quick Steps is your friend. Pin an email and mark it as unread? Again, the actions can be lined up in Quick Steps and executed with a single click or a keyboard shortcut.

Until Microsoft breaks it.

In a support article, Microsoft has confirmed that in some situations, Quick Steps in classic Outlook can appear grayed out. The workaround (if rolling back or switching clients isn't an option) is to use a keyboard shortcut ...