ChatGPT just helped me solve a big Gmail problem – and I’ve finally reached inbox zero

ChatGPT is wrong a lot of the time, but the reason why millions of us use it is because, when it gets things right, there isn't really anything else quite like it.

I had that experience recently when wrestling with a seemingly simple Gmail problem. In short, my inbox was out of control, well into six figures for unread messages – and the mere presence of that number was a daily reminder of my poor housekeeping.

None of those unread emails were particularly important. I'd been labeling and replying to key ones, and using filters to surface the must-reads. But I'd let the weeds completely overwhelm the Gmail flower bed, and it was high-time I got the trowel out.