Bezos-corp blames user error for outage, 'specifically misconfigured access controls'

In a cautionary tale of agentic AI, AWS reportedly suffered service outages caused by its own AI coding tools in December - though the company insists the downtime was ultimately due to human error.

Amazon's cloud platform suffered a 13-hour disruption affecting one service after resident engineers allowed Kiro to make changes, according to four sources who spoke to the Financial Times.

Kiro, unveiled last year, is described by AWS as an agentic coding service than can turn prompts into detailed specs and then into working code, with the aim of making it easier to bring vibe-coded apps into a production environment.

The service was designed to avoid the pitfalls that have already plagued other AI-enhanced development tools, such as wiping an entire hard drive partition or deleting a database.

However, Kiro reportedly opted to "delete and recreate the environment" that led to the outage in late 2025.

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