As AI adoption accelerates, Switch Mobility’s Santhosh TG says Execution Discipline is the real differentiator

In boardrooms across industries, the AI conversation has matured from “Can we?” to “How fast can we? How safely can we?”

What separates leaders from laggards now is not ambition, but execution: the ability to convert data, platforms, and security into daily operational advantage. In this exclusive interview, Santhosh TG, Chief Digital Officer of Switch Mobility, shares a clear, forward-looking view of the organisation’s shift from digital foundations to intelligent enterprises, and why Agentic AI signals a decisive next chapter in enterprise transformation.

Some edited excerpts:

How would you characterize the organisation’s digital maturity today?

We’ve reached a critical inflection point. Our initial focus was building robust digital foundations: enterprise-grade platforms, unified data architecture, and strong cybersecurity protocols. This wasn’t just technology deployment. It was about establishing the operational readiness that separates successful AI implementations from stalled pilots. Industry data shows that 97 ...