Amazon is adding AI-powered assistant to One Medical

Amazon is introducing an AI-powered assistant to One Medical, the tech-forward primary care provider it acquired in 2023. Dubbed 'Health AI,' Amazon says the tool "provides 24/7 personalized health guidance based on your medical records."

The company says Health AI can explain lab results, help manage medications, and book appointments for patients. Amazon also says it can "analyze images" but doesn't specify whether this means medical imaging or user uploaded photos. While the company specifically says the tool "complements, but does not replace," a patient's healthcare provider, it also vaguely says the AI can "answer general and complex health questions" while "considering your unique health history."

"Health AI recognizes when symptoms, situations, or specific queries require or benefit from human clinical judgment," reads the company's announcement, while giving few details on just how much medical advice the AI tool is empowered to give ...