Albertsons stocks up on AI to transform operations

Albertsons is making a strategic investment in AI, looking to integrate the technology in just about every facet of its business.

Dive Brief: 

• Albertsons is betting on technology, including AI, to bolster the grocery store chain’s long-term competitive advantage, CEO Susan Morris said during the company’s Q3 2025 earnings call Wednesday. The company’s reported net sales and other revenues increased just under 2% and reported online sales increased 21% during the quarter. 
• The grocer is partnering with tech giants including Google, OpenAI and Databricks to enable its technology transformation, Morris told investors. Albertsons will focus its technology efforts on four areas: digital customer experience, merchandising intelligence, empowering and managing labor and optimizing its end-to-end supply chain. 
• “We’re not just adopting AI,” Morris said. “We’re working to scale it across the enterprise to fundamentally change how we operate and how customers experience Albertsons.”