AI that generates gives way to AI that executes? Genpact prepares for autonomous agents in the enterprise

A theme that will be discussed a lot this year and next is preparedness for autonomous agentic AI. At present the focus is on assistive agentic AI, rather than on autonomous agentic AI. Genpact’s recently published “Autonomy by Design” research provides a useful check-in as to where organizations are in getting ready for this next phase of agentic AI adoption.

The firm believes that organizations that are transitioning from ‘AI that generates’ to ‘AI that executes’ are on the path to becoming autonomous enterprises. The research concludes that optimism outpaces readiness, since 50% of executives questioned, expect autonomous AI decision-making across strategic functions within three years, yet only 12% are positioned to get there today.

AI adoption is now more of a process integration challenge

An issue that features in the research commentary based on the survey is the complexity of technology. For example, the study states:

AI doesn ...