AI project stalled? Blame your outdated, fragmented workflow - and redesign it now

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ZDNET's key takeaways

• Organizational AI transformation is about trusted data and new workflows.
  
• Successful leaders connect human capabilities with access to data.
• There is a shift from systems of record to systems of agency. 

The rise of AI presents a fundamental challenge to industrial leaders: moving beyond a simple question of belief in technology. This requirement also forces organizations to confront a more uncomfortable question. Is the current organizational design optimized for modern workflows, or is it a relic of the past?

AI reveals a hidden, outdated assumption: that humans will continue to serve as the "digital glue," manually connecting disparate systems, teams, and decisions. For decades, enterprise software perpetuated a model of sequential handoffs, in which people managed data entry, reconciled conflicts, chased approvals via email, and updated spreadsheets. This structure was ...