AI, ERP, and the missing middle: Why integration determines whether modernization delivers value

AI promises speed and intelligence, but value only materializes when ERP and integration are ready to support real workflows. This blog explores why AI ERP integration and B2B integration for AI form the missing middle between AI ambition and operational reality.

Earlier this year, McKinsey & Company published an article on the growing divide between AI agents and ERP systems, arguing that many organizations are struggling to realize meaningful value from AI because their core systems, data, and workflows are not ready to support it. The article is worth reading not because it introduces a radically new idea, but because it articulates a problem that many large enterprises are already experiencing in practice, often uncomfortably so.

The central observation is simple. AI ambitions are accelerating faster than the operational foundations that are meant to sustain them. Companies invest heavily in generative AI, agents, and intelligent automation, yet the underlying enterprise ...