'AI brain fry' affects employees managing too many agents

As AI adoption in the workplace accelerates, many people find themselves in a position where babysitting bots and agents is a significant part of their day. Those people are feeling a bit like AI has fried their brains. 

Take it from anyone who's ever worked in management: Humans can be dumb, lazy, solve problems in obtuse and circuitous manners, and generally be a pain to wrangle, leading to exhaustion in the best of circumstances. Give every one of those humans a team of obtuse, difficult-to-wrangle AI bots, researchers from Boston Consulting Group discovered, and the problem multiplies. 

According to the BCG group's findings published in the Harvard Business Review, AI's promise as an efficiency-driving, work-simplifying agent of liberation for workers hasn't quite panned out. 

Instead, workers are being pushed to create their own teams of AI bots to perform mundane tasks – work which used to be ...