AI agent-driven browser automation for enterprise workflow management
aws.amazon.com - machine-learningEnterprise organizations increasingly rely on web-based applications for critical business processes, yet many workflows remain manually intensive, creating operational inefficiencies and compliance risks. Despite significant technology investments, knowledge workers routinely navigate between eight to twelve different web applications during standard workflows, constantly switching contexts and manually transferring information between systems. Data entry and validation tasks consume approximately 25-30% of worker time, while manual processes create compliance bottlenecks and cross-system data consistency challenges that require continuous human verification. Traditional automation approaches have significant limitations. While robotic process automation (RPA) works for structured, rule-based processes, it becomes brittle when applications update and requires ongoing maintenance. API-based integration remains optimal, but many legacy systems lack modern capabilities. Business process management platforms provide orchestration but struggle with complex decision points and direct web interaction. As a result, most enterprises operate with mixed approaches where only 30% of workflow tasks are fully automated, 50% require ...
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