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Agentforce World Tour Boston

8 hours ago   perficient.com
  1. Digital transformation creates an edge
    Companies that modernize processes, bring their data together, and add AI into everyday workflows are pulling ahead. The wins show up in faster time to value, happier customers, and better margins. The standouts treat transformation as a shift in how they operate, not just a new tool.
  2. Customers have more power and higher expectations
    People want quick help, relevant offers, and transparency. Trust grows when teams match strong data practices and consent with AI capabilities so each interaction feels personal and secure.
  3. AI agents are moving from pilots to everyday use
    More teams are putting agents to work in sales, service, and marketing with clear goals and metrics. The focus is secure data connections, well defined roles, training and change management, and guardrails that keep things safe and compliant.

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