A smart investment: FINRA builds a culture of improvement with DORA

To protect investors and ensure market integrity, regulatory bodies in the financial sector must operate with exceptional efficiency and foresight. The Financial Industry Regulatory Authority (FINRA), which oversees U.S. brokerage firms, is dedicated to advancing its regulatory capabilities to safeguard capital markets and empower confident investing for all. A key aspect of this mission is modernizing its software development lifecycle to adapt to rapid market changes. Facing the challenge of lengthy lead times for production updates, FINRA recognized the need for a transformative approach — one that would provide clear, data-driven insights into its development processes so its teams could work smarter, not just harder.

However, like many large organizations, FINRA faced challenges with lead times in getting new updates and capabilities into production. The organization recognized that the key to transformation was to leverage an AI-enabled, data-driven approach to gain clear insights into their development processes.

This is where ...