A New Era: Highlights from Google Public Sector Summit

Welcome to a new era, marked by unprecedented innovation, greater efficiency, elevated citizen experiences, and profound mission impact, all driven by groundbreaking advancements in technology. At the Google Public Sector Summit today in Washington D.C., public sector leaders are discussing the implications of these opportunities and how to re-imagine what’s possible.

Organizations across the public sector are rewriting the playbook; making tough decisions and charting a new path of transformation. The public sector is not just keeping pace with the commercial sector; it is helping lead the way. We surveyed eight industries as part of our ROI of AI study, and found that nearly half (46%) of respondents from public sector organizations reported that productivity has doubled or more as a result of gen AI. 42% of public sector respondents reported their organizations have deployed more than ten AI agents.

Looking ahead, public sector respondents indicated that increased ...