91% of Indian sales professionals say AI agents are mission-critical to business success

Salesforce today announced findings from its latest State of Sales report, revealing that 91% of Indian sales professionals say AI agents are essential to driving business success. As sales teams kick off 2026 with ambitious new quotas, they’re turning to AI — especially agets — to hit their numbers. The survey reveals AI as the top tactic to drive company growth this year.

The data also reveals why: Sales teams are increasingly stretched between changing customer demands and limited bandwidth to meet them. The real drag on productivity, the research suggests, isn’t effort or skill; it’s administrative bottlenecks.

Sellers are doubling down on AI agents and deploying them across the entire sales cycle.

• AI adoption in sales is already mainstream: 90% of Indian sales organisations currently use some form of AI for tasks like prospecting, forecasting, lead scoring, or drafting emails.

• Indian sellers using AI report ...