90% of sales teams use AI agents - but half of them have the same data problem

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ZDNET's key takeaways

• Nine in 10 sales teams use agents today or expect to within two years.
• 94% of sales leaders with agents say agents are critical for meeting business demands.

• 74% of sales teams with AI prioritize data hygiene to support it.

According to the 2026 State of Sales Report from Salesforce, 94% of sales leaders with agents say they're critical for meeting business demands. For the seventh edition of the State of Sales report, Salesforce surveyed 4,050 sales professionals from 22 countries to learn more about: 

• AI agent adoption, use cases, and benefits
• Data considerations to improve agent outcomes
• Key revenue models for driving growth
• Tactics to improve the sales rep experience

Also: AI project stalled? Blame your outdated, fragmented workflow - and redesign it now

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