8 urgent updates your IT playbook needs to survive the AI era

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ZDNET's key takeaways

• Your technology playbook could be outdated because of AI.
• Be prepared for revisions that help people check their ideas.
• Focus on key areas, such as use cases, data sources, and training.

Do you or your team use a technology playbook? If so, what's in it? There's a good chance your playbook is becoming rapidly outdated.

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That's the challenge posed by Thomas Erl, a prolific tech author and educator, in a recent interview with Matt Strippelhoff, partner and CEO at Red Hawk Technologies. Erl calls for fresh playbook revisions and tried-and-true practices to help AI proponents and developers vet their ideas, run safe pilots, and prove the return on investment of their projects.

Playbooks, whether formal or informal ...