4 ways machines will automate your business - and it's no hype, says Gartner

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ZDNET's key takeaways

• Gartner's 2025 Hype Cycle for Emerging Technologies report is here.
• It underscores machine customers, among other new technologies.
• AI will play a growing role in business operations, Gartner predicts.

AI will increasingly automate day-to-day decision-making for businesses in the coming years, thanks to AI and other emerging technologies, Gartner claims in a new report.

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The consulting firm's annual Hype Cycle for Emerging Technologies report aims to provide a sober and practical picture of how buzzy new technologies will be leveraged by businesses in the near future. The latest report, published Wednesday, highlights -- as you won't be surprised to learn -- AI agents as one of the burgeoning technologies that's expected to reshape the business ...