0% of IT Work Will Be Human-Only by 2030: Gartner

By 2030, CIOs expect that 0% of IT work will be done by humans without AI, 75% will be done by humans augmented with AI, and 25% will be done by AI alone, according to a July 2025 survey of over 700 CIOs by Gartner, Inc., a business and technology insights company. This means that organizations need to focus on a combination of AI readiness and human readiness to ensure the right balance to achieve value from AI.

During the opening keynote of Gartner IT Symposium/Xpo, Gartner analysts told the audience of over 1100 CIOs and IT executives that few organizations are doing this.

“Gartner has been guiding CIOs and IT executives on their AI journeys for many years. In 2023, we showed them how to shape their AI ambition. Last year at IT Symposium/Xpo, we explained how to pace themselves in the AI outcomes ...