Why Enterprises Continue to Stick With Traditional AI

Explainability, Cost, Compliance Drive AI Choices in Enterprises Sandhya Michu • October 8, 2025

Artificial intelligence has been democratized and made widely accessible, but Sujatha S Iyer, head of security at ManageEngine - the IT management software division of Zoho Corp., cautioned against overusing large language models.

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"Not everything is an LLM problem just because it is the hype. AI is absolutely needed, LLM is absolutely useful. But the use cases that we see for LLMs in the enterprise landscape are more on summarization … more on content generation," Iyer said.

When Black Boxes Won't Cut It

In critical scenarios such as predicting outages or detecting fraud, explainability is key. "If my enterprise software is going to tell me there is an 80% chance of an outage … there has to be some explanation," Iyer said. Traditional models ...