VPN service cancels customers' lifetime subscriptions after takeover, says new owners didn't know they existed

WTF?! When you see an advertisement for a "lifetime" subscription to something, always remember that it rarely means your lifetime. Those who took out lifetime subscriptions to VPNSecure discovered this when the company was taken over by new owners who promptly canceled the subs. Their excuse? They didn't know some customers had them.

In an email posted on Reddit from "The VPN Secure Team" sent to lifetime subscription holders, it's explained that VPNSecure was acquired in 2023. The deal included the technology, domain, and customer database, but not the liabilities.

"Unfortunately, the previous owner did not disclose that thousands of Lifetime Deals (LTDs) had been sold through platforms like StackSocial," reads the mail.

"We discovered this only months later – when a large portion of our resources were strained by these LTD accounts and high support volume from users, who through part of the database, provided no sustaining income ...