Verizon outage: Voice and data services down for many customers

Verizon’s network appears to be having technical issues that are impacting calls and wireless data. Users on X have reported seeing “SOS” rather than the traditional network bars on their smartphones, and even Verizon’s own network status page is struggling to load.

Based on the experience of Verizon users on Engadget’s staff, the services that are impacted appear to be calls and wireless data. Text messages continue to be delivered normally. On DownDetector, reports of a Verizon outage started growing around 12PM ET and now number in the hundreds of thousands.

In a post on the cell provider’s news account on X, Verizon acknowledged the issues with its network. “We are aware of an issue impacting wireless voice and data services for some customers,” Verizon wrote. “Our engineers are engaged and are working to identify and solve the issue quickly ...