Verizon Outage Felt Across United States

Cause Unknown But Many Previous Outages Due to Software Misconfiguration David Perera (@daveperera) • January 14, 2026

Verizon customers along the Eastern Seaboard and Southern parts of the United States lost mobile phone connectivity Wednesday in an incident that appears to have peaked around 1 p.m.

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The telecom giant - the largest in the United States, with roughly 146 million subscribers - told customers it was "aware of an issue impacting wireless voice and data services for some customers."

Approximately 170,000 users took to DownDetector, a website that collects self-reported service outage reports, to convey that their service was affected. Most users complained that their mobile phone lost connectivity - many also taking to social media to say that their phones showed "SOS" in place of network bars.

The outage led to a slew of notices from public ...