Verizon outage affects over 2 million users: What 'SOS' means, refunds, more updates

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ZDNET's key takeaways

• Hundreds of thousands of Verizon customers are currently experiencing a data outage.
• This prevents users from making phone calls and browsing on cellular networks.
• An SOS icon will appear on select iPhone models due to the outage.

If you're suddenly finding yourself with no Verizon signal, you're not alone. The Big Red cellular network is currently experiencing a major service outage in the US, with over 2 million reports over the past 24 hours across major cities, including New York City, Atlanta, Charlotte, and Houston.

Also: Your phone is sharing data without your knowledge - how to stop it ASAP

Verizon is categorizing the impact as "Very High", with a bulk of the complaints being filed as either "mobile phone issues" or "lack of signal." If you're one of the many ...